Registration/Logging In
How do I login on Beckett.com?
To login to Beckett.com, click the "Sign In" button in the upper right hand corner of the screen. Enter your Email Address and Password, and then click "Login". You will know that you are logged in when your account information appears.
I had an account on the previous Beckett.com website. What should I do?
The email address and password you used on the previous Beckett.com are the ones you will use on the New & Improved Beckett.com. Look for the Sign In button in the upper right hand corner of the screen, enter your email address and password, and you will be taken to your Home Page.
If it is your first time logging into the new Beckett.com, you will see some information explaining the changes and how to get around the new website.
How do I register on Beckett.com?
Ready to become a part of the Beckett.com community? Look for the "Join Beckett" button in the upper right hand corner of the page to bring up the registration screen. Enter your Display Name, Email Address, Birthdate, and a password. Don't forget to read our Privacy Policy and Terms of Service because you will need to agree to them in order to become a member. You will then receive an email asking you to Validate your email address. Once that is done, login to Beckett.com and join in with the rest of the Collectors!
Can I be automatically logged in when I go to www.beckett.com?
Yes. If you want automatic login, check the box next to "Remember Me?". Be sure that you are not setting this up on a public computer or any computer where you do not have control over who is using it. You are responsible for all activity that occurs on your account. If you logout, then the auto-login function will be disabled.
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My Home and Account Information
What is my Display Name?
Your Display Name, also known as your Username, is the name you entered when registering on Beckett.com. It will appear next to your Avatar when you are logged in as well appear to other members on Beckett.com through Trades, Discussions, Friends, Messages, or any other activities between members.
How do I add to or update my Account Information?
Move your cursor over the Account Toolbox in the upper right hand corner of the screen. A drop down menu will appear. Select Basic Options, make any necessary changes, and then click Save. If you want to update more information, you can select any of the tabs, About Me, Interests, Trade Settings, Pricing Subscriptions, and Points, then make your changes and Save.
How can I change my Display Name (Username)?
A Display Name, or Username, can be changed by going to your Account Tools page, entering in your new Display Name, and then saving your changes. You must be logged into www.beckett.com to be able to access your Account Tools page.
Can I change my Email Newsletter Subscriptions?
Yes! You can sign-up or change the email newsletters to which you subscribe. Move your cursor over the Account Tools icon in the upper right hand corner of the page. You will see a drop down menu appear. Select About Me and then select the Interests Tab. Check the Beckett Information You Are Interested In to receive those newsletters. Uncheck any that you do not wish to receive. Be sure to Save your changes!
What is an Avatar?
An Avatar is an image that will appear when you are logged in to Beckett.com and will also appear to other members on Beckett.com when they are interacting with you through Trades, Discussions, Friends, Messages, or any other activities between members.
How can I change my Avatar?
You can change your Avatar anytime you would like. When logged in, hold the cursor over your avatar and a drop down menu will appear. Click on the Manage Avatar button.
From there you may select one of the ready-made avatars or you can upload your own Avatar. Remember that if you are using your own image, it must be 100,000k or lower and jpg, gif, or png format.
How can I add someone as a Friend or Trader?
When you click on another member's Display Name or Avatar, it will bring up their Profile Page. Just underneath their Avatar, you will see buttons to add them as a Friend and as a Trader. Just click on the button. By adding them to your list of Friends and Traders, you will have a quick and easy way access their profile to initiate trades.
How can I improve my Experience level?
Your experience level is based upon your activity on Beckett.com. The more you participate through discussions, articles, trades, adding friends and traders, etc. the greater your experience level will become.
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Organize (formerly known as My Collections)
What's new about Organize?
There is now one single place to search for cards and from your search results you can do everything, including entering them into Organize. You can search by player, team, set, individual card, or any other combination of search options. When you add the item(s) into Organize, it will hold them in there like a big corral for all your cards. From Organize, you can search, sort, tag as a collection(s), adjust quantity, condition, identify as a graded card, identify if you own or want the card, set it up for Trade, and so much more.
Where are all of my collections?
If you already have an account on Beckett.com, the first time you logged into the new website, all of your collections were transferred over to the new site. Click on the Organize button to be taken to your collections.
First time on Beckett.com? Start adding cards to Organize! These can be cards that you want or cards that you have. Then begin tagging them into collections, adding details such as condition, quantity, grading information, and more.
Why aren't there any prices?
If you do not see any pricing, then you need to get a Pricing Subscription. With a pricing subscription, you will see the Beckett high price when you go to Organize or when you search and select a card, player, set, team, or sport.
How do I add something to Organize?
When you search for a card, or player, set, or sport click on the description of the item. It will take you to the Card, Player, Set, or Sport page. Look near the top on the right side of the page. You will see a link to Add to Organize. Click on this link and it will add the item(s) into Organize for you. At that point, you will have the option of going to Organize or closing the window to continue searching the website.
How do I add something to a Collection?
You can add items to a collection in several different ways. One way is when you initially add the item(s) into Organize. When you click the Add to Organize link and get the option to Go to Organize or Close the window, select Go To Organize. You will see the card(s) you just added on the screen. Select all of the cards and click the Actions button. You can either add the card(s) to an existing collection or add them to a new collection.
If you already have the card(s) in organize, you can use the search field in Organize to bring up just the cards you want to put into a specific collection. From the search results, select all of the cards and click the Actions button. You can either add the card(s) to an existing collection or add them to a new collection.
Can I have cards in more than one collection?
Yes, you can have cards in multiple collections. If the tags get in the way, you can turn them off by clicking the Options button and unchecking the Show Tags option.
How can I delete something from the collection?
You can remove a card from a collection, and still have it remain in Organize. Simply drag the collection tag for the card into the Trash. The card will remain in Organize, but will be out of the collection.
To put it back, select the card, then click on Actions and select the collection you want to put it into. A tag for that collection will appear next to the description.
How can I delete a card from Organize?
To remove a card or cards completely from organize, select the card or cards and click Actions. At the bottom of the menu, you will see an option to "Move to Trash." Select this option and it will move all of the cards to Trash (located on the left hand side of the page).
If you decide you didn't mean to put it in the Trash, just click on Trash, select the card or cards, and click Actions. Click Restore Selected to put them back into Organize.
To permanently remove the cards from Organize, click on Trash, click Actions, and then click Empty Trash. This will permanently delete these items from Organize, so be sure you want to remove them before clicking Empty Trash.
The card(s) will remain in the Trash until you "Empty Trash" through the Actions button. At that time they will be permanently removed from Organize.
How many collections can I have?
You can have as many collections as you would like.
How many cards can I enter into Organize?
You may enter as many cards as you would like.
What does "Tag" mean?
When you tag an item in Organize, it means that you have added to a specific collection. You'll see the label with the collection name next to the card description. That is the Tag.
If the tags get in the way, you can turn them off by clicking the Options button and unchecking the Show Tags option. You can still select and view your collections, you just won't see the tag.
Did you know you can change the colors of your Tags?
Select one of your collections and the click on the "Hammer" icon next to the Currently Viewing collection name at the top of the page. Select your color and the tags will turn that color.
Can other people see the collection I've created?
If you mark a collection as public, then yes, others will be able to see your collection.
How do I mark a collection as Public or Private?
By default, a collection is marked as Private. If you want to make a collection public, select the collection, then click on the "Hammer" icon next to the "Currently Viewing" line. Put a check mark in the box next to "is Public." The window will close and your collection will be seen by other members on Beckett.com.
If you no longer want it public, just follow the same steps and uncheck the box. This will make it a private collection again.
Remember: If you collection if Private, then none of the cards will appear in the Trade Tab.
How do I indicate that I have or want this card?
When you go to Organize, or open a collection, you will see two columns toward the right side of the page. One is labeled Own, and the other is labeled Want. By entering the correct quantities into the Own and Want fields, you will be able to track your collection and know what you still need to get and what you have available to Trade if you would like. You can sort your ---
What is the Fill Mode?
The Fill Mode will help you easily and quickly enter the same information for multiple cards. These can be cards that are in a particular collection, or the results of a search you performed in Organize.
Select the cards that you want to have this information. Click the Options button and select Fill Mode. You will see a yellow tool bar appear just above your cards. In the yellow tool bar, put a check mark at the top of the column(s) you want to change. You can select any number of columns. Then enter the desired information just under the check mark and click the Fill button. You will see the information populate for the cards you have selected.
How can I indicate that I want to trade away, or trade for, a card?
You will see that there are different views available for Organize. The Default view, the Gallery view, and the Trade view. When you select the Trade view, you can indicate whether it is a card that you are willing to Trade For, or that you are willing to Trade Away. If you do not select either option, then it will not appear to other members as a Trade option.
How can I indicate that I want to sell or buy a card?
You will see that there are different views available for Organize. The Default view, the Gallery view, and the Trade view. When you select the Trade view, you can indicate whether it is a card that you are willing to Buy or Sell. To do this, simply enter in a dollar amount into the Buy Price and/or Sell Price. If you do not enter a price into either option, then it will not appear to other members as a Buy or Sell option.
Can I sort my collections?
Yes. When you are in Organize, whether looking at a collection, looking at all your cards, or looking at some search results, you can sort by clicking on the Column Title. For example, if you click on Description, it will sort the cards by description. If you click on RC, it will sort by Rookie Cards. By clicking on the column title an additional time, it will alternate between ascending and descending order.
Can I search in Organize?
Yes! At the top of the page, you will see a field labeled, "Search My Organize." Type in what you want to search for and click Find. It will bring up all matches to the search word(s) you entered.
Cards not showing up in My Organize!
In my 1969 collection, it is not listing 6 cards, they are #'s 35,100,216,235,441,and 559. I tried to add them to the collection again, but it still doesn't show up. I need help.
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Pricing Subscriptions
What happened to my Online Price Guide?
All of your pricing information transferred to the new Beckett.com when you first logged in. When you search for a card, or look at a collection, you will see the pricing information if you have a current subscription.
What's the difference between an Online Price Guide and a Pricing Subscription?
The Online Price Guides and a Pricing Subscription are essentially the same thing. It provides pricing for individual cards on Beckett.com. The Pricing Subscription will allow additional flexibility to your subscriptions. You will be able to subscribe at the individual Card level, Player level, Sport level, or Total Access. You can customize it to fit your needs.
The new pricing subscriptions will automatically renew so you will not need to resubscribe at the end of 1-mont, 6-months, or 12-months. If you wish to turn off this function, hold the cursor over your Account Tools tab, select Pricing Subscriptions, and then click the Cancel button next to the subscription(s) you no longer wish to have auto-renew.
How do I get Beckett Pricing?
Pricing Subscriptions (previously called Online Price Guides) are easy to purchase and flexible to your needs. Perform a search for the player, sport, or even individual card. Next to the image you will see options for Available Pricing Subscriptions based upon your search. Select the option you would like. A window will pop-up asking you what length of subscription you would like and will show you how many points are necessary for the subscription. Select the length of subscription and then click the Purchase button. Be sure that everything is correct before clicking the Purchase button.
If you do not have enough points for the subscription, when you click the Purchase button, a window will appear allowing you to purchase more points.
How much does a Pricing Subscription cost?
The cost of a pricing subscription will vary depending upon the length of the subscription and to what you are subscribing. Hold the cursor over the Available Pricing Subscription options to see the pricing for each option.
How can I get the best price?
By selecting a longer subscription, you will receive a discount. With a 6-month subscription, you will see a 15% discount. With a 12-month subscription, you will see a 25% discount.
Can I cancel a Pricing Subscription?
Pricing subscriptions cannot be cancelled once they are purchased.
What happens if I accidentally purchased pricing I didn't want?
Always be very careful to look over your pricing subscriptions before finalizing the purchase. Make sure you have the correct sport, player, set, or card, and the correct length of subscription. Once it is purchased, we cannot undo it.
Do I have to use points to purchase pricing?
Yes. Points are the currency of Beckett.com. To purchase a Pricing Subscription, you will need to be sure you have enough points in your account. If not, you will be prompted to buy more. You can always set up your account to automatically purchase more points when you run out.
At the end of my Pricing Subscription term, do I need to renew again?
Your Pricing Subscription is set up to auto-renew each time the expiration date comes up, so you will not need to renew your subscription each month, every 6-months, or every year.
How can I turn off the auto-renew function for my Pricing Subscription?
If you no longer wish to have your Pricing Subscription renew at the end of the subscription, go to your Account Tools, click on the Pricing Subscriptions Tab, and then click the Cancel button for the subscription you wish to turn off the auto-renew.
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Searching on the new Beckett.com
How do I search for a card, player, team, set, etc?
There is now one single place to search for cards and from your search results you can do anything - Discuss, Learn, Organize, and Shop. You can enter in key words for your search into the search field and then click Go. From the results, you can search within the results to narrow your search even further.
You can also look for some pre-fab searches by holding the cursor over Popular, Recent, Sport or Category. Then select from one of the options that appears in the window. You can search within the results to narrow your search further.
Be sure to watch for the navigation links on the left-hand side of the page and the questions at the top that can help you narrow your search. For example, if you search 2007 Absolute Memorabilia, you could be asked, "Are you looking for a Box, Card, or Set?" If you click on box, card, or set, it will take you to the results for boxes, or cards, or sets.
I'm looking for all of the cards within a particular set. How can I find them?
Start by searching for the set. When the correct set appears, click on the description. This will take you to the Set Page. On the set page, just underneath the name of the set, you will see a link "Cards found in (set name)." Click on this link and it will take you to all of the individual cards within this set.
I can't find what I'm looking for?
If you are typing in a name or set, remember that the search is looking for an exact match. Try selecting a search from the Popular, Recent, Sport, or Category drop down menus to begin, and then filter down you search with the options on the left-hand side of the page or search within the results with a few keywords of what you are looking for.
Why aren't there any prices?
If you are not seeing prices, it means that you have not yet subscribed to pricing or that your current subscription has expired. To subscribe, search for the Card, Player, or Sport and you will see the various subscription options available to you. Select the appropriate one, the length of the subscription, and then click Purchase.
What's the difference between Gallery View, Row View, and List View?
The Gallery View will be your best option if your interested in viewing any available images of the items in your search. It will show the images in rows of 4 and then a description underneath. Click on the description for further details and activities regarding the card, player, set, team, sport, etc.
The Row View will the items, one item per row. It will include a brief description if available, any pricing subscriptions that you have purchased - or the opportunity to purchase the subscription from the results page. Click on the description for further details and activities regarding the card, player, set, team, sport, etc.
The List View is similar to the Row View, but will not include any images. You can view or purchase subscription pricing from this page. You can also click on the description for further details and activities regarding the card, player, set, team, sport, etc.
In all views, you can sort the search results and change the number of items that appear on the page.
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Trade
What do you mean by Trade?
When we use the term Trade, such as the Trade Tab on the Card Page or Trade View in Organize, we are referring to the opportunity to trade cards (when no money changes hands), or to buy or sell cards (cards for a dollar amount) with other members on Beckett.com. You can still purchase cards and other collectibles from our Marketplace Stores. To do this, either click the Shop Tab for links to the Marketplace, or go to www.beckettmarketplace.com.
How do I set up my cards for Trade?
You set your cards up for Trade through Organize. Open up a collection you have created and click on the Trade view. For each card in the collection, you will be able to show any of the following: that you own the card, that you own the card and want to keep it, or that you want the card. Just enter in the correct quantity.
Next you will need to indicate if you are willing to trade it, or if you are willing to buy or sell it. If you are willing to trade it (meaning no money changes hands), put a check mark in the Trade column. If you want to use the buy/sell options for the card, just put in a buy price or a sell price.
The last important step for others to see what you have for Trade is to make your collection Public. Click the icon next to "Currently Viewing:" and put a check mark next to "is Public." This will allow others to see your cards when they go to the Trade Tab or try to initiate a Trade with you.
What is the cost of Trading?
Initially, there will not be a cost for trading - the trading of cards for cards. When we implement the fees, you will see a subscription fee automatically charged. The amount will be 500 points (or $6.00) per month. See the section on Points to learn about the currency on Beckett.com.
What is the cost of Selling?
In addition to your Trade subscription fee, a fee will be charged based upon the listed dollar amount of the item sold and will be applied at the time it sells. When a sale is completed, a 3.5% fee, based upon the listed price (not the agreed upon price), will be charged to your account. As with all transactions on Beckett.com, points will be used for payment of these fees. See the section on Points to learn about the currency on Beckett.com
How do I Trade with someone?
One way to start a trade is to search for the card you want. Click on the card description to go to the Card Page. Select the Trade Tab to see if anyone has it available for selling, buying or trading. If they do, you can initiate a trade with them.
Another way to find cards available for trade is to take a look at your Traders List. Click on one of your favorite traders. From their profile page you can click on the link to initiate a trade with them.
Once you have initiated a trade, you will see the Trade Window appear. Click the Add to Offer button to identify whether it will be a sale or a card for card trade. Once you identify the type of transaction, enter in the appropriate card(s) or dollar amount in your side of the Trade as well as on the other participant’s side of the Trade. Click Review offer to see what you have added into both sides. You can go back to Add to Offer if you would like to continue to edit it. Review offer will always take you back to the details of the trade.
Remember that you may also include Comments in addition to your offers and counter-offers. Click on Show Comments or Hide comments to view them or hide them.
Once the transaction is how you want it, click Send Offer. The other participant will have the opportunity to edit or accept your offer. If there is a counter-offer, you then have the opportunity to edit or accept the counter-offer. You may continue to do this until both parties are happy with the trade. Then accept the Transaction.
Be sure to finalize the shipping information and get the card or purchase price out to the other member as soon as possible. Don't forget to leave feedback after the transaction is complete!
To see a history of your Trades, click on the Trade icon (two arrows in the upper right hand corner of the page).
What happens when a trade is done?
When you complete a trade, be sure to follow through with either sending the card(s) or payment promptly. This will avoid any unnecessary confusion for the other party thinking they are not receiving their item(s). Then be sure to leave feedback for the other person. Be factual with your response as it will affect their Trader Rating. They will also be rating you, so make sure you handle things in an professional manner.
If you are sending a card to the other party, you will also have the opportunity to move the card from your collection to theirs. This can be done with the click of a button when you have completed the trade.
How do I know where to send the cards or payment?
If the other party has entered shipping information into their Trade Settings page (in Account Tools) you will be able to see shipping information. If not, be sure to use the comment options through the Trade window to get this information. Don’t forget to update your shipping on the Trade Settings page!
Can I leave feedback for someone I traded with?
Yes! That is an important step to the Trade process. Be sure to leave feedback for the person you trade with. This will help other members benefit from your experience.
I set my cards up for Trade, but they are not showing up when someone is trying to Trade with me.
This is probably because your collection is still set as Private. If a collection is set as Private, then it is not viewable by others. Go to Organize, select the Collection, and then click on the icon next to Currently Viewing at the top of the page. Put a checkmark next to "is Public" and this will make the collection public and others will be able to see the cards you have available for trade.
How do I let the other person know about shipping costs?
Trade - card for card or card for points - shipping charges are the responsibility of the person shipping the card. Always ship the cards in a protected manner to keep them from getting damaged in the mail.
Buying and Selling - shipping costs can be added into the Trade Settings page (in your Account Tools) so that the other party can see the information or it can be discussed during the transaction. The buyer is responsible for paying the shipping cost and the seller should include that cost into the negotiations if not identified in the Trade Settings page.
Can I still contact the other person once the trade is finished?
Yes, you can still communicate back and forth through the Trade window, or you can send a message to that member through the Message tool.
How can I improve my trader rating?
The more you trade and the better the feedback you receive, the better your rating will be. Always be sure to complete your trade and send the card(s) out promptly to the correct address. Always ship the card out in a manner that will provide protection when going through the mail.
Can I trade with someone who is not on my list of Traders or Friends?
Sure. If you see that a card you want is available for trade, just click the Trade button to initiate the trade. The other person does not need to be on your trader list. If you're happy with the trade, you may want to add them so you can trade some more!
Where can I find my Trades?
When you are logged into Beckett.com, look for the icon in the upper right hand corner of the screen that shows 2 arrows pointed in different directions. If you move the mouse over the icon, a drop down menu will appear to provide a summary of your trades. Click on the icon to be taken to your Trade history page.
From your Trade history page, you will see any trades that are waiting for action from you, and trades that are waiting for action from the other party. You will also see all of your completed or canceled trades.
What happens if I never get my card?
If you don't get your card, contact the other party through the comments section and/or the message system available through Beckett.com. The other party will have the information about the shipping of your card or payment.
Remember that Beckett is not a participant in these transactions and you will need to contact the other party for resolution.
How do I make a counter-offer to the dollar amount in a Sale Transaction?
To change the other person's cash amount in a trade, use the Comments feature. You can open the Comments box using the "Show Comments" link in the top right corner of the Trades window. Once you've added the comment, hit the green "Counter Offer" button to send the offer back to the other person for review.
Why am I being charged for more points than my purchase requires?
To help you save time on our website, the system sells points in bundles. The minimum points bundle you can purchase for Trade transactions is 1000 points. The minimum points bundle you can purchase for Pricing Subscriptions is 500 points. Points are the Beckett.com currency! If you have leftover points from a transaction, you can use it for future trades, pricing subscriptions, and specialized editorial content!
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Protecting Yourself While Online
Please note that the Trade services are not regulated by Beckett.com. We do have some information on how to protect yourself which we've provided below.
We hope this helps you out. There are a lot of honest traders out there, but there are also some to watch out for. We do our best to monitor these situations and will look further into any complaints.
While online with Beckett we have listed a few things to remember to keep your transactions safe and honest.
Free/ Anonymous Email Services: Not ALL free email services are anonymous, though most are. Since they are anonymous, people using those services ore not traceable in the case of fraudulent acts. It is recommended that if a certain user does not have many feedback postings, and is using a free email service, that you use precautions while conducting transactions with them.
P.O. Box Addresses: Not ALL users with P.O. Box addresses are being fraudulent by having one; some people do not live in areas with home mailing addresses (such as mobile-home parks, college campuses, etc.). We would recommend that if a user does not have many feedback postings and is using a P.O. Box address, that you use caution in the transaction.
"You Send First": Of course someone has to be the first person to send in a transaction, though we offer these simple ways to make the transaction as safe as possible.
Insurance - always insure your packages.
U.S. Postal Office- the only service in the country that upholds the Federal Law of Mail Fraud. They are most helpful in tracing your mailings, especially when insurance has been used.
Paper Trails: Always keep records of your transactions; keep all communications between yourself and the other user, save all receipts for Postage, and Insurance, etc.
Remember, common sense is the best way to make a transaction go smoothly. We'd like to think that all users online with Beckett are honest, but the truth is that there are people all over the internet waiting for you to not take these precautions when dealing with them; you always need to be careful on Beckett, or anywhere on the internet.
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Shop
The search is different. How do I shop for a card?
If you're looking to complete a set, get a gift for someone, or just shop around, never fear, the Beckett Marketplace is still here.
Start by searching for the player, team, set, or other item that you would like to purchase. Click on the description of the item you want to get to the details page. Click on the Shop Tab and you can see which of our Marketplace Stores have the item for sale. Click the "Get It" button to be taken to the Beckett Marketplace.
If you would like to go straight to the Beckett Marketplace from the Beckett.com home page, hold the mouse over the Beckett Media logo in the upper left hand corner of the page. Several icons will appear. Just click the Marketplace Icon to be taken to the Beckett Marketplace. All of the searches and checkout functions remain the same.
You can also get there by entering www.beckettmarketplace.com into your internet browser.
How do I contact one of the Marketplace Stores?
When you go to the Beckett Marketplace, www.beckettmarketplace.com, look in the upper right hand corner of the page. You will see a link called "Find a Dealer." Click on this link and enter or browse for the store. You can search for marketplace stores (stores that sell their collectibles online) or for retails stores (stores that sell the Beckett Magazines and Price Guides in their physical stores).
Where's my Order?
Orders are shipped out by the Marketplace Store from whom you purchased it. They will be the ones who can answer any questions you have about your order. To contact a dealer, go to www.beckettmarketplace.com, click on My Account and then look at your order history. There will be a link to email the Marketplace Store directly.
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Points
What are Points?
Points are the currency of Beckett.com. You can use them to purchase Pricing Subscriptions, use the Trade tools, and sign-up to receive specialized editorial content.
What can I use Points for?
You can use points to purchase Beckett Pricing, to use the Trade tools, and to subscribe to specialized editorial content.
What is the Card Verification Value?
Card Verification Value (CVV2) is the 3 or 4 digit code after or above your credit card number and helps deter fraud for internet transactions.
The payment did not process through my credit card. What do I do?
If you purchased points and they did not get added to your account, be sure to check your credit card information. Did you enter the correct number, expiration date, and name? If not, then try it again with all of the correct information.
Can I set up my credit card information permanently in my account so I don't have to re-enter it each time?
We currently do not have a way to allow you to maintain your credit card information permanently in your account.
Why can't I use PayPal to purchase Points?
We currently do not have our Points system set up to accommodate PayPal.
Are Points refundable?
Points are non-refundable. Always be sure to review all parts of your transactions for appropriate amounts before approving them.
I accidentally purchased more points than I wanted to. How do I return them?
Sorry, points are non-refundable. Always be sure to review all parts of your transactions before approving them. But don't worry, we think you will find plenty of things to do with them on Beckett.com.
How can I find out what I've purchased with my points?
You can take a look at your points' history to see what you used your points for and on what date. Hold your cursor over the tool box icon in the upper right hand corner of the page. Select Points from the menu that appears. You will see the description, amount, and date of when you used your points.
Can I use a debit card to purchase points?
Absolutely. You can use a bank debit card or a pre-paid debit card.
The person I was Trading with didn't follow-through with the transaction. How can I get my points back?
Sorry, points are non-refundable. Always be sure to research the person you are trading with. You can look at their Trader rating, their feedback rating, and their experience on the website. Contact other members who have traded with them for feedback. And check out our suggestions on how to Protect Yourself While Online.
I'm not happy with my purchase (pricing, editorial) and I want my points back.
We're sorry, but points cannot be returned once a purchase is made.
I'm not happy with my Trade and want my points back.
All transactions are final and strictly between the two Members involved in the Trade. We cannot return or adjust any point transfers for any Trade transactions.
Can I cash in my points?
Points cannot be cashed in. Once purchased or acquired through a Trade, points can only be used on the Beckett Website.
Can I use my points to purchase items available from the Shop Tab?
Points cannot be used to purchase items that are available through the Shop Tab. These items are on the Beckett Marketplace and can be purchased using a credit or debit card, or PayPal.
Can I use my points to purchase items available from the Beckett Marketplace?
Points cannot be used to purchase items on the Beckett Marketplace. The Beckett Marketplace can be found at www.beckettmarketplace.com. These items may be purchased using a credit or debit card, or PayPal.
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Discuss
What is Discuss?
Discuss is the new format for the Beckett Message Boards. You can select specific topics that you want to discuss, such as player, team, or even card level. Search for what you want to talk about, or see what other people are saying, and click on the description. From the description page, click on the Discuss link.
What happened to my Message Board Ranking?
Everyone is starting as a new member on the new Beckett.com.
How can I get back to my post?
You can either search for the card, player, team or sport again and click on the Discuss Tab. You will see the list of discussion topics and yours should be in there. You can also go to your profile (click on your Avatar) and you will your list of discussions. Click on the discussion to go to it.
Learn More about what is appropriate.
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Image Gallery
What is an Image Gallery?
The image gallery is where you can see images of the card you have searched for. Click on the item description and then on the icon in the lower right-hand corner of the image to view the Image Gallery. You can view the front and back of the card as well as multiple images if they have been submitted.
How can I upload an image?
1) Search for your card.
2) Click on the description of the card to view the Card Page.
3) Look in the lower right hand corner of the image (or the image not available box) for the Image Gallery icon.
4) Click on Upload and follow the directions!
Learn More about what is appropriate.
How can I view the back of a card?
When in the image gallery, click the "Back" button or click on the image that shows the back of the card. The image will show up in the larger
view window.
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News
Where can I find articles about my favorite player or team?
When you search for your favorite player, team, card, etc., select the tab labeled News. Any article written by a Beckett Editor, guest journalist, or member on Beckett.com will be available to read. Click on the article title for it to appear below the listings.
Can I write an article to post on Beckett.com?
Yes. Click on New Article and a window will pop-up. Enter the title of your article in the Subject Line, and then write your article. If you would like to include an image with your article, click on the Select button to search for the image on your c: drive and then upload it. When it is finished, click Post.
Can I comment on an article?
Yes. To respond to an article, click on the article so that it shows on the page. You will see 5 icons just to the upper right of the article. Click on the middle icon (when you roll-over it with your mouse it will read "Write a comment"). Enter your comments and then click Post.
Can I respond to a comment on an article?
Yes, you can even respond to a comment on an article. Click on the article so that the article and the comments are showing on the page. For the comment you with to respond to, click the Reply button. Enter your reply and click Post.
What do the thumbs up and thumbs down icons mean?
These icons are how you will rate an article or a comment about an article. If you liked it, admired it, felt that it was accurate and insightful, or for whatever reason you like it, click on the thumbs up icon. If you didn't agree with it, didn't think it was factual, or for whatever reason you did not like it, click on the thumbs down icon.
How do I email an article to a friend?
To email an article to a friend, click on the article so that the article is showing up on the page. Click on the icon that looks like an envelope. You will see your name and email address already listed on the form. Enter your friend's name and email address, then add any message you wish to include. Click the Send To A Friend button to send your email. Your friend will receive a link to the page that shows the article and any comments that have been added.
Can I edit or delete an article or comment I posted?
At this time, there is not an option to edit articles or comments.
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Didn't find an answer to your question? Ask us at customerservice@beckett.com.